WHAT ARE THE OPENING HOURS AT PS BRANDED?
www.psbranded.co.za is a 100% internet business and as such is open 24 hours every day and all year round. It may happen that due to technical maintenance or failure beyond our control, we have to shut down briefly. In the case where the shop is closed you can contact us and place your order still manually.
WHO CAN SHOP AT WWW.PS BRANDEDED.CO.ZA?
As a rule, everybody can shop at www.psbranded.co.za. The only conditions are that you are 18 years old and have a valid payment card, which we accept. You can see the different options under Payment. Are you under 18? You can buy goods if you have the approval of your guardian and in general have the legal right to make the purchase.
HOW DO I ORDER PRODUCTS AT PS BRANDED?
Like in most other e-shops, our website is user friendly and easy to navigate. Firstly, go to the shop and choose your country if needed. Next, find the item(s) you want to buy by pressing ‘Buy now’; the item is placed in the Shopping Cart. You can now choose to shop more or move to the Check Out. Furthermore, you are able to change the number of items or deleting items from the Shopping Cart. Do you want to see the shipping fee on the chosen items? You can see it in the Shopping Cart by entering your postal code. At the Checkout page, you enter your customer information and choose the payment and delivery. Remember to read and accept the PS Branded payment conditions before you finish the purchase by pressing ‘Accept & Buy.' Following your purchase, you receive an e-mail as order confirmation.
DOES PS BRANDED CHARGE A FEE ON PAYMENT CARDS?
At PS Branded, you do not pay a fee on payment cards. Under “Payment”, you can see which payment cards you can use when shopping at www.psbranded.co.za
WHAT IS THE PRICE FOR HAVING PARCELS DELIVERED FROM PS BRANDED?
PS Branded do not have a fixed price on freight, as we have over hundreds of products in many different sizes and with very different weight. The freight will, therefore, be calculated and added for you to pay.
CAN I SEE MY SHOPPING CART WHILE SHOPPING?
At www.psbranded.co.za, the Shopping Cart is always visible on the right-hand side as soon as you have placed an item in it. You can continuously calculate and see the products you have placed in the Shopping Cart before you move on to the Checkout. All you have to do is enter your postal code and the shop will provide the exact shipping fee for you. Furthermore, you can add or remove items all the time before checking out.
DO I RECEIVE A CONFIRMATION AFTER A PURCHASE?
After a purchase at PS Branded, you automatically receive an order confirmation at the mail address you have stated. Here, you can see which items you have purchased, the total price and estimated time of delivery. Due to our cooperation with different carriers, we cannot give you the exact time of delivery. As soon as a shipment leaves our stock, you receive a message from the carrier and a Trace & Tracking number, so you can trace the delivery. Normally, it takes 2-3 working days to deliver an item unless otherwise stated at the shop and provided the item is in stock. Furthermore, the exact time of delivery will be stated in the message you receive when the item is dispatched. If you want to know more about the time of delivery for your order, you can use the tracking number or contact the carrier in question before you contact PS Branded, as we do not have the option to trace the order once the carrier has taken over the delivery. You can also just choose the free option and collect your product from the PS Branded factory.
DOES PS BRANDED HAVE A SHOWROOM?
PS Branded is a 50% internet based company, and therefore we do have a showroom or a physical shop @ 1556 mount sheba street. We, on the other hand, make an effort to present our products thoroughly and clearly with photos and text by the various products at the shop. Here, you can see the measurement and weight as well as read a descriptive text about usage etc. Furthermore, a number of experts are ready to answer your questions about materials, freight, durability, usage and much more.
IS IT POSSIBLE TO HAVE CUSTOM MADEGAZEBOS AND PRODUCTS MADE AT PS BRANDED?
We do offer full digital print on our gazebos and much more products, where you can have everything from a single logo to full digital print including both photos and text covering the entire tent. In that way, you can create your very own and unique gazebo or product.
CAN I SEE WHETHER A PRODUCT IS ON STOCK?
When entering a single product at www.psbranded.co.za, you can see a whole range of information about the product, including if it is on stock. Status of stock is shown with a green or red square. Normally, this square will be green, but if the product is not in stock, the square will be red. You are always welcome to contact PS Branded and request for information about when a product is expected back in stock.
WHEN DO I RECEIVE MY ORDER?
Normally, we are able to deliver 10-15 working days after payment has been received, provided the product is in stock. Do you have questions regarding your delivery? We recommend that you contact the carrier in charge of the delivery. You always receive a confirmation from PS Branded about the carrier, when we have dispatched the order from our stock.